Management with interest groups

Dec 28, 2025

At Refinería de Cartagena S.A.S. (“Refinería de Cartagena” or the “Company”), we promote responsible management focused on our Stakeholders (“SH”), with the purpose of driving corporate objectives through integrity, sosTECnibility®, and respect for Human Rights.

To build trust-based relationships, shared responsibility, and mutual benefit, Refinería de Cartagena fosters responsible management that strengthens engagement with SH.

Stakeholders are individuals or groups of individuals who can affect or be affected by the Company and its activities. Each area of the Company interacts with one or more SH, and through these interactions, their expectations and needs are identified.

Refinería de Cartagena aligns its SH with those of the Ecopetrol Group (“EG”), and engagement with SH is carried out in accordance with the guidelines set forth in the EG Corporate Responsibility Guide.

As a result of this process, the following stakeholder groups were defined

Our interest groups are:

Grupos de Interés de Refinería de Cartagena

Relationship objective:

Ecopetrol Shareholder:

Create sustainable economic value with the shareholder, delivering relevant and timely information that fosters an environment of trust.

Collaborators:

Promote a safe and healthy work environment and provide an attractive offer of benefits and labor practices for Collaborators, based on a comprehensive understanding of their needs and expectations.

Customers:

Strengthen the relationship of trust with customers to achieve the fulfillment of business objectives through the offer of high quality products to customers, which allow their growth, profitability, satisfaction and loyalty.

Suppliers, contractors and their employees:

Generate relationships with our suppliers and contractors based on trust and transparency of our management, promoting improvement plans for the strengthening and growth of both parties, building collaborative networks to achieve the standards set in environmental, social and government issues.

Society and community:

Reinforce the economic, social and environmental responsibility that the Cartagena Refinery has with its areas of influence, through a strategic focus on the delivery of social value that maximizes the benefit for all parties involved. Promote social and environmental responsibility, maximizing positive impacts and mitigating risks on communities, contributing to their well-being and promoting the integral development of the regions where we operate.

State:

Maintain solid relationships that allow transparent operation regarding regulatory compliance and competitiveness. In addition, promote fluid communication to be attentive to regulatory changes in the sector, being a relevant, reliable and proactive actor with government and regulatory entities in favor of the proper development of the environment and business.

Academy:

Generate strategic alliances with expert entities/institutions in specific matters for training, research and development of the industry.